Advance Bookings are payable at the time of booking and benefit from a 10% reduction from the full rack rate.These can only be made by calling us on 01539536240 and quoting "advance booking discount"
Advance bookings cannot be changed or modified in any way and are subject to a non refundable policy
For all race meetings throughout each year, Payments will be taken at any time between thedate ofbooking and up to the date of visit. this includes bookings made through booking.com
For any bookings made with the facility to cancel up to 14 days prior to your visit will be charged at full rack rate. PLEASE NOTE . race day bookings are in high demand, refunds for these periods will only be given once the room has been sold to another guest.Payment will be taken anytime from the point of booking and the date of your visit. Full cancellation policy applies to this type of booking. bookings
There is a £15charge if a booking is cancelled 14 days before the arrival date. We will endevour to re allocate your reservation to another date before the booking is cancelled
later, or in the case of a no-show, the full price will be charged.
Bookings made via the website for race meetings, larger parties or for any other booking at any other time of the year may be charged at the time of booking or any time up to the date of your visit.
If a booking is purchased through any offer, the booking cannot be amended in any way, dates cannot be changed or moved to another date or extend beyond any voucher expiry date or refunds given. Only one offer per visit can be accepted
DOOR KEY PROCEDURE *** Please keep your keys during your stay, if you are intending to go out please ensure you have your keys with you as we are not staffed 24hrs and during quieter periods the main building may be closed from 10:30 pm.
To ensure you are able to re enter the building please make sure you have your keys with you at all times.